Terms and Conditions

Last Updated: November 6, 2026

These Terms and Conditions govern purchases made through silquarvo.com ("Silquarvo"), an online store owned and operated by Chongqing Yilu Food Co., Ltd.

By placing an order through silquarvo.com, you enter into a purchase transaction with Chongqing Yilu Food Co., Ltd., subject to these Terms and the policies published on our website.

1. Products and Information

Silquarvo offers jewelry storage, organization, and display products. We aim to provide accurate product descriptions, images, dimensions, and other relevant information.

Product characteristics may vary by item. Customers should review the individual product page before purchasing.

Minor differences in appearance may arise from lighting, screen settings, or manufacturing variations where applicable. Nothing in this section limits your rights if goods are materially different from their description.

2. Prices and Availability

Product prices and availability may change. The applicable price for an accepted purchase is the price confirmed during checkout, subject to applicable law.

We may contact you if an item becomes unavailable or an order cannot be fulfilled. Any necessary cancellation or refund will be handled in accordance with applicable law.

3. Orders and Acceptance

Customers must provide accurate contact, delivery, and payment information.

Receiving an order confirmation does not prevent us from addressing genuine payment-verification, stock-availability, or fulfillment issues. If an order cannot be fulfilled, we will notify you and arrange the applicable refund.

4. Payments

Available payment methods are displayed at checkout. Orders are subject to successful payment authorization and applicable verification procedures.

The final order total, including any applicable taxes and shipping charges, will be presented before payment is submitted.

5. Shipping and Delivery

We ship to eligible addresses in the United States, Canada, and Australia.

Orders are typically processed within 1–3 business days. Estimated delivery after dispatch is 7–15 business days to the United States and 8–18 business days to Canada or Australia.

Eligible orders of US$29.99 or more qualify for free standard shipping to these destinations. Orders below the threshold are subject to applicable charges displayed at checkout.

Shipping estimates are not guaranteed arrival dates. Please refer to our Shipping Policy for further information.

6. Returns and Refunds

Eligible products may be returned within 30 calendar days after delivery, subject to the Return & Refund Policy and applicable consumer rights.

Approved refunds for eligible returned products are initiated to the original payment method within 5–10 business days after receipt and inspection.

Please contact us before returning an item to obtain the correct return address and instructions.

7. Order Changes and Cancellations

Customers should request changes or cancellations as soon as possible. Requests cannot be guaranteed once fulfillment or shipment preparation has begun.

Any successful cancellation involving a completed payment will be refunded according to applicable requirements.

8. Product Care and Use

Customers should follow the product-specific setup, usage, and care guidance provided with the purchased item.

Jewelry organizers may contain different materials, compartments, movable components, or delicate surfaces. Please use each item according to its intended purpose and avoid overloading or mishandling it.

9. Promotions

Promotional offers and discount codes are subject to the conditions disclosed with the promotion. Eligibility, product restrictions, and expiration dates may apply.

10. Website Content

Website text, images, graphics, and other materials may be protected by applicable intellectual property rights. Unauthorized commercial reproduction or misuse is prohibited.

11. Liability and Consumer Protection

Nothing in these Terms excludes or limits rights, guarantees, or remedies that cannot legally be excluded under applicable consumer protection laws.

Any limitations of liability apply only to the extent permitted by law and do not remove responsibility for matters for which liability cannot lawfully be excluded.

12. Privacy

Our handling of personal information is described in our Privacy Policy and Your Privacy Choices page.

13. Changes to These Terms

We may update these Terms to reflect operational or legal changes. Updated versions will be published on this page. Changes will not retroactively remove statutory rights applicable to previous purchases.

14. Contact Us

For questions about these Terms or a purchase made through Silquarvo, email service@silquarvo.com.