Payment & Security

Silquarvo is owned and operated by Chongqing Yilu Food Co., Ltd. This page explains payment-related information for purchases made through silquarvo.com.

Accepted Payment Methods

Available payment methods are displayed during checkout. Payment options may vary depending on your country, currency, device, and payment provider.

Please select one of the payment methods offered at checkout and follow the displayed instructions to complete your purchase.

Payment Authorization

Orders are subject to payment authorization and applicable verification requirements. Your bank or payment provider may decline a transaction, request additional verification, or temporarily reserve funds.

These decisions are controlled by the applicable financial institution or payment service provider.

Checkout Security

Our online store uses Shopify ecommerce infrastructure and authorized payment services to process transactions.

Payment details entered through supported checkout services are handled according to the relevant payment provider's security procedures.

For additional protection, we recommend using a trusted device, an updated browser, and a secure internet connection when placing an order.

Prices, Taxes, and Shipping Charges

Product prices, applicable discounts, taxes, shipping charges, and the final order total will be displayed before you complete payment.

Eligible orders of US$29.99 or more qualify for free standard shipping to the United States, Canada, and Australia. Shipping charges for orders below that amount are displayed at checkout.

Currency conversion charges or international transaction fees may be applied by your bank or payment provider.

Discounts and Promotional Offers

Any available promotional codes must be applied according to their stated conditions. Eligibility, expiration dates, product restrictions, or combination rules will be disclosed with the relevant promotion.

The final amount shown at checkout is the amount submitted for payment.

Payment Problems

If your payment is declined, please check your payment details, billing information, available funds, and any required verification.

If the issue persists, contact your bank or payment provider. You may also email our support team for assistance with store-related checkout questions.

Refunds

Approved refunds are returned to the original payment method in accordance with our Return & Refund Policy.

For eligible returned goods, approved refunds are initiated within 5–10 business days after the returned product has been received and inspected. Additional bank processing time may apply.

Contact Us

For payment, checkout, transaction, or refund questions, contact service@silquarvo.com.